Our news flash in real time

29 November – 11:30 AM

FOLLOWING THE AIRBUS RECALL ON A320 AIRCRAFT

AIRCALIN ADJUSTS ITS FLIGHT SCHEDULE AND IMPLEMENTS THE REQUIRED UPDATES**

Today, the EASA authority and aircraft manufacturer Airbus have requested the immediate grounding of all A320 operations in order to perform a mandatory update of the flight-control software, which has been identified as vulnerable to solar radiation.

Aircalin has therefore immediately suspended flights SB330, scheduled to operate the Nouméa–Nadi–Wallis rotation, and SB331, scheduled for the return Wallis–Nadi–Nouméa rotation planned for today, and has initiated the required software updates on both A320 aircraft in its fleet.

Aircalin’s technical teams are currently assessing the condition of our Airbus A320 aircraft to ensure that the updates are completed as quickly as possible, while minimizing the impact on our customers’ travel plans.

We sincerely apologize to our customers for the inconvenience caused and assure them that our teams are fully mobilized to support them and limit the impact on their journeys as much as possible.

All affected passengers are being contacted directly by our dedicated teams.

Please note that Aircalin flights operated with A330 aircraft are not affected.

We will continue to update this section as the situation evolves.

From 04th of december 2025 to 05th of february 2026, in order to fully maintain its flight schedule, Aircalin has chartered a Boeing 777-200 from the European airline Euro Atlantic Airways, a European airline operating under the same regulations and standards as Aircalin (member of IATA, IOSA, and certified by EASA).

This aircraft will strengthen Aircalin's fleet, offering greater flexibility and reliability in its flight scheduling during this peak season. It will mainly operate flights between Noumea and Singapore, as well as a few routes to Sydney, for which the customers will be notified directly by email.

On board, service will be provided jointly by our Aircalin crew and that of Euro Atlantic Airways to guarantee you a quality experience in Hibiscus Business, Premium Economy, and Economy classes.

➜ Discover the cabins of this Boeing 777-200 Euro Atlantic Airways

➜ See the cabin plan 

Some elements of our onboard service are subject to change:

• The entertainment program proposed will be that of Euro Atlantic Airways, providing a wide selection of movies and TV shows. If you prefer to watch your own movies or TV shows, we invite you to download your content to your devices before boarding via your usual streaming platforms.
• Duty Free: the Aircalin Duty Free will be available on board. Only payment by systematic authorization credit card will not be accepted. Deferred authorization cards as well as cash (XPF, EUR, YENS, NZD, AUD, FJD, VUV, USD, SGD) and checks (XPF only) will be accepted.
• Aircalin Connect: The Wi-Fi connection will not be available on this aircraft.

We thank you for your understanding and hope you have a very pleasant flight.